5600 Privacy Policy
Protecting Your Information
We value the trust you place in 5600. This Privacy Policy explains how we collect, use, and protect the personal information of our users in Malaysia. Please read it carefully.
1. Information We Collect
5600 collects various types of information to ensure a smooth and secure user experience. This includes information you provide directly during registration, such as your name, phone number, email address, and payment details, which are used to manage your account and deliver quality services.
We also collect technical information through cookies and your device, including browser type, IP address, operating system, and platform usage data such as pages visited and access times. This helps us understand how users interact with the platform and improve its functionality.
Transaction records related to deposits and withdrawals made in MYR are also collected for record-keeping and financial security purposes.
Cookies are used to collect navigation and interaction data on our website and app. You can manage or decline cookies through your browser settings, though doing so may affect your user experience.
2. How We Use Your Information
The information we collect is used to manage your account, process transactions, and deliver services that meet your needs efficiently and securely. It is also used to verify your identity, prevent fraud, and comply with legal obligations applicable in Malaysia.
Usage data and cookies are used to analyse traffic and user behaviour, enabling 5600 to personalise content, optimise platform performance, and serve relevant advertisements where applicable.
We also use your information to communicate with you directly, such as sending account notifications, promotions, or important updates to our terms.
3. Cookies & Tracking
Cookies are small files placed on your device when you browse the platform. 5600 uses cookies to recognise logged-in users, save your preferences, and analyse user behaviour and site traffic.
We use cookies to enhance your experience, including faster logins and personalised content. Third-party cookies are also used for advertising and analytics tracking — however, the data collected is limited and is not used to personally identify you.
You may disable cookies through your browser settings, though some platform features may not function properly without cookies enabled.
4. Data Storage & Security
5600 takes reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. Your data is stored in a secure server environment with strict access controls.
We retain your personal information only for as long as necessary for the purposes stated in this policy or as permitted under applicable local law.
While we employ the latest security technologies, no security system is completely infallible. Users are also encouraged to keep their login credentials private and secure at all times.
5. Sharing Information With Third Parties
5600 does not sell or rent user personal information to third parties. However, we may share user data with service providers that support platform operations — such as identity verification, payment processing, and technical support — provided they are bound by confidentiality and data security obligations.
We may also disclose personal information where required by Malaysian law or upon direction from a competent authority for investigative or legal compliance purposes.
Users are advised to review the privacy policies of any third parties used by our platform for further details on how their data is handled on those parties' end.
6. User Rights Over Personal Information
Users have the right to access the personal information we collect and hold about them by submitting a request through 5600's support channels. You may request corrections to inaccurate data or updates to your personal information at any time.
If you wish to delete your personal information, please contact us. However, deletion may be restricted by legal requirements or record retention obligations that 5600 is bound to comply with.
We are committed to fulfilling your requests within a reasonable timeframe and in accordance with data protection regulations applicable in Malaysia.